 |
|
|

|
Phones
Mon. - Fri. 9am - 9pm EST
Sat. Closed
Live Chat
Mon. - Fri. 9am - 9pm EST
Sat. 10am - 2pm EST
E-mail
support@investools.com
|
|
 |
|
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|
|

|
|

|

|
Answers to the most frequently asked questions:
-
Are you a brokerage firm?
Investools is not a brokerage firm. Investools offers you the information and education on how to make your trades, but Investools does not execute the trade for you.
-
Do you provide advice?
Neither Investools, its subsidiaries, officers, employees, representatives nor independent contractors are licensed financial advisors. We strongly recommend that you consult with a licensed financial professional for all your financial advice.
-
Is this Day Trading?
No, Investools only offers you the information and education on how to make your trades.
-
What if I've never traded a stock before?
You do not have to have experience as a stock trader to take our courses. Our courses are developed to give you the information you need to start trading.
-
What if I'm very experienced at trading? Is this for me?
Investools offers beginning, intermediate and advanced courses. So regardless of your investing experience, there is a course for you.
-
How much time will it take to take the class?
Our courses were designed to allow you to set your own pace. You can take as little or as much time as you would like to review the course material. We have found, though, that those students who spend more time studying tend to perform better in the markets.
-
How much time will it take to invest and manage my investments?
Your investing style will determine how much time per day you need to devote to your investing. The more active you are in your investing, the more time you will need to spend analyzing potential trades and monitoring your current trades.
-
Is this a software program that will tell me what to buy?
No, Investools does not tell you what to buy. Investools provides the information and education to enable you to analyze your own trades.
-
How does your Money-Back Guarantee work?
The Stocks Online Course comes with a qualified 7-day 100% Money-Back Guarantee. If not completely satisfied, simply notify us of your decision within 7 days and return all the materials you received.
-
Can I refer a friend?
Yes, you may refer a friend by calling the referrals department at 800-554-6164.
-
What do I do if a friend referred me?
If a friend referred you to Investools and you would like them to receive the referral bonus you may contact the referrals department at 800-554-6164.
-
What are the computer requirements?
Operating System:
Windows 98 SE or later
Mac OS 10 or later
Hardware:
Sound Card w/speakers
CD-ROM drive (DVD-ROM drive recommended)
Current version of:
Java 2 Standard Edition
Macromedia Flash Player
Windows Media Player
Supported Browsers:
Internet Explorer 6.0+
Mozilla Firefox 1.5+
Netscape 8.0+
(Beta versions of Web browsers are not supported)
Internet connection (broadband highly recommended)
-
Do I need an Internet connection?
Yes, an Internet connection is needed (broadband highly recommended).
-
Do I need a brokerage account?
Yes, you will need a brokerage account to invest in the stock market.
-
I'm not very online savvy. Will I understand this?
Investools provides all of the training and tutorials you will need to become acquainted with the online tools you will be using.
-
Am I committing myself to appointments?
No, you can do all of this on your own schedule. Every Trading Room session is taught twice a week, and you get to decide which one you want to attend. Plus, if you can't make a live session, you can always download the recording of the session whenever your schedule allows. The recordings are posted within 30 minutes after the session ends so you'll be sure not to miss any of this invaluable instruction.
-
Can my spouse take the course with me?
You may use the program together however, only one login and password will be issued with the program.
-
I've never heard of Investools before, who are you?
Investools offers a full range of investor education products and services that provide lifelong learning and support to self-directed investors to help them improve their investment performance.
Investools products and services are built around a 5-Step Investing Formula ™ that is designed to teach both experienced and beginning investors how to approach the stock selection process according to our proven investing formula. Course offerings are generally combined with personalized instruction and ongoing support and are offered in a variety of learning formats, which solidify the students' understanding of the investing process and help in their effort to take control of their financial future.
Currently Investools has approximately 247,000 graduates and nearly 83,700 subscribers, which indicates that the Investools Method ⁜ is among the most widely adopted investor education system in the world.
-
Where do the instructors and coaches come from? Are they good?
Investools is the only investor education company that has over 100 certified educators on staff. Investools coaches and instructors are some of the most successful investors in the market. They're passionate about investing, and their enthusiasm carries over into our courses. It's what has fueled our reputation around the United States as a leader in investor education.
-
Can I also take in-person workshops?
There are several learning formats for each Investools course to accommodate the growing needs of today's investors. In addition to live workshops taught around the United States, Investools offers online courses and home study programs. It also offers a coaching program to provide investors with personal guidance throughout the investing process.
-
What's the difference between Coaching and Trading Rooms?
Instead of meeting with one coach once a week for six weeks, you will have the flexibility of meeting with up to 12 coaches once a week for six months on your own schedule. Trading Rooms are live multimedia presentations delivered directly to your Web browser. Gone are the days of simply talking to your coach on the phone and having him or her describe something on the screen. Trading Rooms allow you to see exactly what he or she is referring to because you can see his or her screen in real time.
-
How many courses do you offer?
Courses offered by Investools include Stocks, Basic Options, Advanced Technical Analysis, Advanced Options, Currency Trader, Advanced Currency Trader, Interactive: Stocks and Options and Active Investing Workshops.
-
Are there any tests I have to take prior to enrolling in one of your programs?
No, you do not need to complete any tests before enrolling in our programs.
-
Will this course earn me any kind of degree or college credit?
No, Investools is not an accredited University.
-
What happens when I hit Submit on the purchase form?
Your order is submitted. Pending the approval of your credit card, you will receive an e-mail with your login and password within an hour of the charge.
-
Do you charge my credit card right away?
-
Are there payment plans available?
We do not offer a payment plan on our introductory course.
-
Will I receive anything in the mail?
You will receive a course kit with basic information, all of which can be found online.
-
Do I get access to the course immediately?
Pending the approval of your credit card you will receive an email with your login and password within an hour of the charge.
-
Can I pay by check or cashiers check?
We are able to process your check electronically we will need the check #, routing #, bank account # and drivers license #. Please contact admissions at 1-800-554-6164 or admissions@investools.com to pay by check.
-
Can I use my debit card?
As long as it is a Visa or Master card debit card.
-
What exactly do I get?
Month by month access includes:
- The Stocks Course
-
Investor Toolbox™
- Discussion Forums
- Trading Demonstrations
- Interactive Tutorials
- Knowledge Database
-
When will I receive my product?
You should receive it within 7-10 business days.
-
What do I get in the mail?
It is a course kit with basic information all of which can be found online.
-
Do I need the course kit before I sign in?
No you will receive a welcome e-mail that will include your username and password to the Investor Toolbox™.
-
What happens when my Web time expires?
Your service will automatically renew until you call to cancel.
-
Do you offer any additional products or services?
We have a wide range of products and services available. The online course that you are receiving is the beginning and can be built upon.
-
What is your cancellation/refund policy?
The Stocks Course comes with a qualified 7-day 100 percent Money-Back Guarantee. Simply notify us of your decision within 7 days and return all materials that were mailed to you.
|

|
|
|
|
|
|